Business database not valid, desktop version on Windows 10

[SophieFrenchTutor]

Hello,

I am in need of some guidance.
I have used Manager (desktop version) for about 8 years now. I have just bought a new computer (Windows 10).
I saved my database from my old computer (which also uses Windows 10), like I had done the last time I changed computer. I then downloaded and installed Manager on my new computer and added my business (choosing the correct file).

Here is a screenshot of the error message I get.

I looked around in the forum and tried updating Manager on my old computer, which was successful. (I noticed the version I had was really old. 15.something). But when I tried to open my business on Manager, I obtained the same error message. Now I cannot access my database from either the old or the new computer.

Is there a way to convert my old database into SqlLite, which seems to be the format I need?

Thank you in advance.

[lubos]

Here is the solution.

Install version 20.9.89 which will still allow you to import this old database format and will convert to SQLite format.

https://github.com/Manager-io/Manager.msi/releases/tag/20.9.89

Once you’ve done that, you can upgrade to the latest version.

[SophieFrenchTutor]

Thanks @lubos, I am doing this right now!

[SophieFrenchTutor]

@lubos Thank you so much! It worked and I have all my accounting back! You saved my day!

[pdjhh]

Hi guys. This worked for me too when I’m trying to recover a customer’s laptop and manager program. He has a .manager file from 23 Nov this year though that says ‘invalid file format’ when I try to import it. I think that’s his latest company file and it looks like an older company file that I can open but I can’t open this one. Any ideas? The latest version of manager gave me thesqlite error which is how I ended up here…

[Cece]

Hi, I have used manager since 2016 and encountered error after updating my Macbook Air (2017) for Big Sur – Manager simply did not open. I have been going through various threads in the forum, but haven’t found much help. After I downloaded and installed the latest version of Manager, I encountered similar issue as listed above for Windows – the backup file does not open.
I followed the instructions as listed above, downloaded the 20.9.89 for mac, installed it, but then another kind of error appeared when I tried to import the backup database:

Does anyone know what could I do to be able to access my company’s data? How can I convert the database into SQLite or any other possible solutions? Thanks so much.

[lubos]

You can send me your business database to lubos@manager.io and I can have a look why it’s not importing.

[Betsy]

How do I do that? I cannot seem to download and install this?

[Tut]

You were not asked to send a database, @Betsy. First, describe what problem you are having.

[Betsy]

Hi,
I cannot install the manager 20.9.89 on my new IMAC. Thoughts? And thank you for your help!

[Tut]

You need to furnish more information. Why do you say you cannot install it? Did you receive an error message? If so, post a screen shot of it.

[Betsy]

Here is the screen shot.

[Tut]

You downloaded the Windows installer. For your Mac, follow the instructions here:

Install or update desktop edition on macOS | Manager.