Manager 20.9.89 conversion error

1

Hello…

I am trying to convert my business database using the instructions that advised to download Manager 20.9.89 to open my new database. But once I install this version…I get an OUTDATED VERSION MESSAGE.
PLEASE ADVISE

16745103377771610327026592352517
167451033777716103270265923525171920×1440 520 KB

2

Welcom to the forum @ramirezandujar

This is because you already tried to open this particular file in a newer version. The newer version runs an update script to the data file making it incompatible with previous versions.

You need to get a file that wasn’t opened by a newer version and it should work.

3

Upgrade back to the latest version. If your business database cannot be imported into the latest version, send it to lubos@manager.io and I will help with that.

2 Likes
4

Lubos, no luck. Just sent you the database via email. Thanks in advance

5

Hi I think I have the same problem. Background - I had an older Mac and did a Time Machine full backup. The old Mac is gone and have new Mac (v12.6). I tried copying the backup application to new Mac but had to upgrade the Manager app. But after I did that only the biz name shows and no files/accounts inside. Tried installing a older version of manager and I get this screenshot.

Screenshot 2023-02-02 at 4.34.24 PM
Screenshot 2023-02-02 at 4.34.24 PM622×704 138 KB

Also got this screenshot

Screenshot 2023-02-02 at 4.30.02 PM
Screenshot 2023-02-02 at 4.30.02 PM1702×770 67 KB

I have backups of Manager io but did the stupid mistake of not backing up the biz itself. I also tried looking for the database file but have no idea which it is -

Screenshot 2023-02-02 at 4.50.21 PM
Screenshot 2023-02-02 at 4.50.21 PM1508×572 72.1 KB

Is it possible to extract the database and “put/link” it to a new version of Manager? Basically how do I retrieve my database? it must be in the backup somewhere right?

Thanks!

6

see Restoring data issue - #2 by Patch
You have to open the Manager data file in Manager v20.9.89 then in a later version.

  • Old datafile from very old version of Manager
  • Open datafile in v20.9.89 → works
  • Open datafile in current version → works

Note if you do it in the reverse order you get multiple reported errors:

  • Old datafile from very old version of Manager
  • Open datafile in recent version → Not sql database error
  • Open datafile in v20.9.89 → Datafile is from a more recent version Manager error
  • Open datafile in current version → now should work
1 Like
7

Also be aware your data files are hidden under macOS. Read the Guide about application data folder management.