Being a long term and paying user of Manager (which I love so much!) I have to make big complaints about the direction that the updating of the software has taken in the last few weeks.
First of all we lost, without warning (and apparent reason), all the old custom reports without the possibility to convert them and/or to recreate all of them with the new improved reporting tool due to the lack of coverage of all the functionalities of the previous old one: I refer in particular to the impossibility to create reports of tables not linked to a general ledger transaction that was possible in the past; the solution was promised in a week or two but it never seen the light.
Secondly, today, I discovered, without notice, that I have been disabled to web access to the Italian Tax localisation “portal” in which I have spent hours, for free, to classify all the italian taxes (VAT) with all the necessary custom fields required by law, that, as you can see, are not two or three:
Third, after last update, without notice, I also see that I cannot export my settings anymore and that I can import settings only from online. This vanished the possibility to keep my settings in sync through my different businesses. I would like to point out that not all customizations are born to be shared via the internet for two main reasons: they are very specific for a type of business and, mainly, they constitute corporate know-how that one may not want to share but to sell as a service.
I cannot find a plausible justification for this update mode. They seem more like a series of blind attempts on the skin of the users.
I want to specify that the intent of this post is not controversial but to open a dialogue between @lubos and the users of Manager, especially for the paying ones who plan their business on the basis of software features that too often disappear or changes without a valid replacement, justification and notice.