hmmm … ok , I will check this stuff again
You can also create a test business and enter a small amount of dummy data as a quick check to may sure your installation is otherwise OK. It should also demonstrate how it is suppose to work.
Hmmm … I think I am getting there .
When I create a Payslip Summary it shows up in the STPR and when I create a STPR it shows up in the Payslip Summaries . Are they one and the same ?
The Payslip Summary can be viewed but the STPR cannot as it still closes the program .
This is all happening in the Desktop version as I am not using the Cloud version until this is all sorted .
PAYG individual summary closes the program also when view is clicked .
I have gone over the Employee and Payslip items as suggested but still no good .
Actually , when I click create after producing the STPR it opens as a Payslip Summary . Any time after that when I go to view it closes the program .
Summerhill
Those reports have never crashed Manager for me which means either
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You are doing something the program does not expect
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Your business has entries in it which are not valid
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Your business is corrupt
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Your installation is corrupt (less likely as you also have problems with the cloud version)
I strongly suggest you simply things and get something working.
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Create a new empty Manager business Add a new business | Manager
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Customise to enable Bank accounts, REceipt & Payments, Employees, Payslips Simplify Manager | Manager
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Import the localisation for Australia Add localized settings and features | Manager and https://www.manager.io/localizations/au/
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Add an employee Enter employees | Manager
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Create a payslip item Set up payslip items | Manager https://www.manager.io/localizations/au/92b3815438fc479aa2962019f656d1e2
For earnings
Deductions
Contributions
Achieving
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Create a payslip Issue payslips | Manager
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Go to Reports → Single Touch Payroll Worksheet → New Report
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Which should show (I had to go into it a second time as the first time it showed payslip summary. And yes it appears the report periods are shared)
Well , It doesn’t get any more exciting than this !!
Taking your advice and setting up a test business caused me to notice a couple of things .
When I set up Payslip items I was selecting a wages and salary expense heading that I had created instead of leaving the grayed out default wages and salary account heading there .
Not yet sure of what other implications that has for how I have got everything set up but the main thing is that everything works as it should .
My accountant can help me with that too as I have set them up as a user .
Thankyou .
Creating accounts identically named to the default system created accounts could well cause Manager a problem as it would prevent Manager setting up and using it’s required accounts. There is the scope for enhanced error detection and reporting
I have used the facility to direct charges to non system accounts without issue.
Glad you got it working.
4 posts were split to a new topic: Missing supplier transactions