Lost everything. Help Please. I am desperate!

[dcVest]

Can you turn off Kaspersky while you install and open Manager? See:

Installation Issues - Malware v16.12.56 DeskTop?

I have emailed a bug report several days ago. I have tried several times to download and install the newest version of Manager Desktop v16.12.56 My internet security (Kaspersky) goes into meltdown advising that the file contains malware and disinfects the files and removes the manager application file from the system. I tried to install with security turned off - that was fine and the program opened but as soon as turned security back on and tried to load Manager several windows opened one sayin…

And here is a post about excluding Manager from Kaspersky:

@vbba

I have a fix for Kaspersky Internet Security - I am not sure if this will work with other Kaspersky products:

Action #1
Please pause Kaspersky protection. To do that, simply right-click the Red & Black Kaspersky icon in System Tray (on the bottom right corner of your screen) select “Pause” and click on “Pause Protection”. When asked if you are sure you want to pause, please click on “Continue”.

Action #2
Install Manager (Desktop) program

Action #3
Please do the following steps in order to create an exclusion rule Manager.exe:

Open Kaspersky Internet Security;
Click on the Gear icon in the bottom left corner of the Kaspersky window;
On the left side menu select ‘Additional’;
On the right side menu select ‘Threats and Exclusions’;
Under ‘Exclusions’ click on ‘Manage Exclusions’;
Click ‘Add’:
Click browse to select the Manager file or you may copy and paste this: %USERPROFILE%\AppData\Roaming\Manager
Click ‘Add’ to create the rule.
if you have loaded Manager into another folder (like I have) then you will need to browse for that folder in the first sub-point above.

Action #3
Re-enable Kaspersky protection and try open Manager

Manager should no longer be deleted by Kaspersky.