I have noticed that the wrong amount of transactions are shown for some of my clients when I request the Statement Report:
See image below where Felix shows 5 Transactions, which is incorrect:
In the image below is the actual bank transaction:
On the statement image it also just shows 3 transactions:
I have noticed that it only does this with transactions where the description on the bank statement is something like this: NA 0000134506 - 310122016 - 1/. With the other transactions where the description is the clients name or something else it does not do this.