Why the file backup is not opening in desktop version of cloud variant i have updated the latest desktop version

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Why the file backup is not opening in desktop version of cloud variant i have updated the latest desktop version

@Tut

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What do you mean by “desktop version of cloud variant” ?

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I mean cloud version file is not opening in the latest desktop version of manager.io

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Do you get an error message when you try to import the business from the backup you created in the cloud?

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yes sir

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image1919Ă—702 58.2 KB

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“Latest version” is meaningless. You need to share the version number of both the cloud edition and desktop edition you are using. And since you are showing screenshots, you need to specify which edition and version each shot is from.

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cloud update is 25.8.7.2571

desktop is 25.8.3.2541 by downloading the latest from website.

why so?

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image345Ă—390 7.11 KB
as you can see on website as well, it is not updated

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Yes, it’s very clear that the Desktop Edition is older than the Cloud Edition, that’s why you cannot open data created in the Cloud on the Desktop Edition.

You need to wait until the Desktop Edition is updated.

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so when it will? its the first time it hapened, it never happened before

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This will be solved tomorrow. I’m changing the format of backups to resolve some performance issues with big databases.

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