Restore Backup data

I managed to download the latest version 16.3.51.
When I was trying to import a backup from my desktop to my laptop, it creates a new business instead of updating the existing Company Business I’ve created.
Any workaround to this?

That’s what it should be doing. Backup is a copy of business. Restoring from backup will restore the business to the point of time when backup was taken.

Hello there is a problem I’m facing. The problem occured second time in backup
I added some invoices and created backup after the invoices the summary showed the profit 177000
Then when i imported backup in the other pc
The profit shown is 191000 . But all invoices and entries are there. But what i noticed that in the inventory items few items became backordered as their purchase invoices were gone. The purchase transaction was empty and i assume the profit increased because inventory cost became zero of those items. Previously when i encountered the same problem i had to add starting balances for the items to adjust physical quantities as they were showing back ordered. And those purchase invoices are present in the pc i created back up from but not present in new pc i added that backup.

The pc 1 had the latest version and pc 2 had old version so when i imported backup it showed error that this is an older version so i installed latest version too then i imported the backup again & again but it was showing 191000 profit and same items in back order

Am i missing something or its a problem?
Also the new back up file size is greater then previous backup so i assume no data should be lost

First, never move a file via the backup and restore process unless the computers have the same version of Manager. And remember Manager may literally be updated several times in one day. A machine with a newer version can open and correctly use a backup file from an older version, but not the reverse.

Second, your problem sounds like it is related to different periods being reported, so some transactions are being ignored. Adjust the period on the Summary page by click Set Period.

Third, the only reason to ever use starting balances is when you are migrating to Manager from another accounting system. Starting balances carry over from closing balances of the previous accounting system. They are not to be used for inventory adjustments.

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When trying to restore data (having just updated the program, on Mac), the only backup file I can find is a *.manager, which is an invalid format. Is there another backup file on my computer that I’m missing? what would it be called?

When you update the program, the business data files (series of characters) should still be available when you start the application. You shouldn’t need to restore data. The backup file will be on the storage device you used and will be in the name of your business. Read below for file locations and descriptions (note - maybe different for a Mac)

You also should update according to this Guide on a Mac:

And understand that you can never open the backup files directly. You can only open the Manager application itself. Manager will call the data from your previously created data file. (None of your data is ever stored in the application, but in a standalone file.) Or you can import a backup file. But for ordinary software updates, you never touch the data files or import. You just install the update the same way as the original and carry on.


I have just formatted my computer and was trying to restore the backup. What i observed during the import was that i can import only one file at a time. This way it creates many businesses in Manager with different dates. Perhaps, i can rename all the files excluding the date, but it wouldn’t show the true picture of the business for the period. Is there a way to import all the files into one business ? Kindly help me…

If you are importing a back up file, you only need to import the latest dated backup file.
Each backup file is accumulative, it’s the whole business, not just the data from the previous backup.

HI ,

When I restore from backup to another PC , some of the accounts are mission and hence total does not match
e.g amount which shows as supplier credit is coming as accounts payable in restored version

How to check that we are using same version of manager on both the computers?


Go to About Manager - top of the screen

Your backup must have come from a very old version as the change in Suppler Credits happened some time back.

But the important thing now is this - if you are going to be using both computers with Manager then they need to be both on the same version. Any data you enter now on the “new” PC won’t be able to be read by the “old” PC if it remains on the old version.

Ok thanks , I have been using version 16.5.60 but now new manager installed on new PC is 16.10.91
now how to transfer data on new PC

also old PC operating system is windows 7 and new PC is windows 8

Pl advice , on the solution to use old data on new PC


Both Windows operating systems are supported. That will not be a problem. But it is very important to follow instructions below to be sure you are not taking further steps with data corrupted by your use of two different versions of Manager with the same data file:

  1. DO NOT OPEN MANAGER YET ON EITHER MACHINE. If you do, you might create problems that cannot be fixed.

  2. Make sure your previous backup file from the old machine is safe. This is the one that has not been modified and is your most reliable backup, because it was called by only one version of the program.

  3. Update both machines to the very latest version. As I write, that is v16.12.45.

  4. On the old machine, launch Manager and create a new backup. Unlike your previous backup, this one should have a date in the title so you can distinguish it from other backups. Create this backup on a drive that will be accessible to the new machine. A USB flash drive will work. Or use a DropBox account or a network drive.

  5. On the new machine, launch Manager and add a business from the backup you just created. The business will have a name that includes a date for now.

  6. Verify that the two machines are now showing the same results when comparing the old machine with the old business name and the new machine with the newly added business with the date in its name.

  7. Assuming everything is OK, remove any other versions of the business you may have imported to the new machine. Rename the newly imported business on the new machine to get rid of the date.

Understand, as @Brucanna told you, that the automatic account structure for Accounts payable/receivable and Supplier/Customer credits has changed. Reading some of the Guides about invoices, paying and receiving money, and deposits will help you understand.

Thank you so much …Pl advice on how to update version of manager?

Click on your edition at the top of the forum page

Ok Thanks, Will try and update you

Its Done …Thank you

How can i re store backup
I have manager on two computer , my lap top and my deck top .
i have some data on my desk top but now i need to transfer the data from my laptop to be installed in to my desktop on the same business accounting books so my desktop can be up to date . is there a way ?

Click on the Guides button in the top banner to find the instructions

Thanks but it does not help me.
i dont see anywhere where is say i can back up data into an business that is already there.
im trying to back up data to incorporate it in the a business that is already on manager.