What is the correct format for import backup file

[Eugrey]

what is the correct format for import backup file

[Brucanna]

The correct format is the file created by the “Backup” button. No other format will work.

[Eugrey]

Thanks - will try again

[Tut]

See these Guides, if you have not:

Make a backup of existing business

Before you start working with Manager, it’s important for you to know how to backup your future accounting data. Backups will allow you to restore the original data after a data loss event. As long as new accounting data is being recorded, backups will need to be performed at frequent intervals. The most common method of performing a backup of Manager is to use the Backup button in the top-right corner when working with an accounting entity. Example Let’s try to backup a business named “Bril…

Import a sample business

If you’d like to experiment with a sample business already containing a broad range of transactions, you can import a fictitious company called Northwind Traders. Northwind is a trading company selling food to customers all over the world. Manager has a lot of modules and the way Northwind is using Manager is just one of the many examples of how Manager can suit custom business requirements. Northwind is using Manager to: Track supplier invoices to know how much it owes to suppliers Issue inv…

[Eugrey]

I must be doing something incorrect. I have been working on Manager on my desktop and would like to be able to import the date to my laptop. I have downloaded Manager to my laptop. I clicked on the backup tab on my desktop and saved the file (without changing the name) to my USB.
Then I open Manager on my laptop. Click on New Business - then Import Backup, browse and click on the backup on the USB. I then get the message - incorrect format. My desktop is Windows 10, the laptop is Windows 7 - Does this matter. Greatly appreciate any help

[Tut]

The OS differences between Windows 7 and 10 won’t matter in either direction. But Manager version differences can. All versions can open older data files. But older versions may not work with backups made with newer versions. This happens because data structures change to handle new features.

[Brucanna]

On the Desktop - under About Manager what version is shown ?
On the Laptop - Under About Manager what version is shown ?