I would like to know if there is a better way to send a reminder to an customer.
At the moment a customer have to pay in 14 days. If this doesn’t happen I clone the invoice, adjust the dates and have a custom field saying: 1st reminder. This way i still keep the original invoice but am also able to send a reminder.
The downside of this is that I have to invoice, with the same amount and invoice number. When the payment is being done I can’t set both of them as completed because than the amount in the bank wont be right anymore.
What is the best way to solve this?