Payer information is not printing in reports

In general ledger transaction report the payer details which are entered in receipt entry are not appearing in print report. It was appearing till last month when I checked. I tried custom report by selecting column payer but there also it is not appearing int the report though there is data in that field.

it use to display as date-receipt no - payer-description-amount
now payer info is not printing

my version is 20.7.87 desktop

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