DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Manager won't load in my Windows 8.1


#1

Cant get manager to load in Wndows 8.1, here is a copy of the event log. Can anyone help?

Faulting application name: ManagerDesktop.exe, version: 15.4.39.0, time stamp: 0x55c9e40e
Faulting module name: ntdll.dll, version: 6.2.9200.17313, time stamp: 0x5507a832
Exception code: 0xc0000005
Fault offset: 0x000000000004f10c
Faulting process id: 0x1548
Faulting application start time: 0x01d0d494df2313c4
Faulting application path: C:\Users\Mike\AppData\Roaming\Manager\ManagerDesktop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1d2a132b-4088-11e5-be87-0021979bef0e
Faulting package full name: 
Faulting package-relative application ID:

#2

Can you try to launch ManagerServer.exe file in Manager installation folder?


#3

Yes, I have tried that. A box comes up and says “ManagerServer has stopped working… A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”

I even tried with the “Port” and “Path” options


#4

Do you get any error or anything in console itself when launching ManagerServer.exe?


#5

Nothing, just blank screen sometimes, sometimes console does not even show.


#6

Could you try to boot into safe mode and see if Manager runs?