Delete the lavasoft adware folder in program files if you can find it. Downloadd CCleaner and regcleaner CCleaner and Reg Cleaner and run those and see if you can get rid of the lavasoft entries in the registry. I don’t know how well they work because I clean the registry manually but they should work for you.
Otherwise go to Hkey_local_machine\software\microsoft\windows\currentversion\run and delete anything referencing lavasoft adware. do the same for Hkey_current_users\same path.
Lavasoft has not uninstalled properly.
lubos
August 6, 2015, 8:38am
43
Try to install the latest version (15.3.98). I modified something on startup which could help.
hi I am having the same problem. manager wont open in windows 10. Can you help me please?
lubos
August 13, 2015, 9:45pm
45
@Tradefinder_Ireland , do what others did. Run netsh WinSock Show Catalog
command and paste the output here.
But before you do that, ensure you don’t have any software from Lavasoft installed on your computer since that is the root of the problem in most instances.
Provider ID: {1234191B-4BF7-4CA7-86E0-DFD7C32B5445}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1011
Version: 2
Address Family: 34
Max Address Length: 36
Min Address Length: 36
Socket Type: 1
Protocol: 1
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1005
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1006
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1007
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1008
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1009
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1010
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP TCPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1001
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP TCP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1002
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP UDPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1003
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP UDP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1004
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: Hyper-V RAW
Provider ID: {1234191B-4BF7-4CA7-86E0-DFD7C32B5445}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1011
Version: 2
Address Family: 34
Max Address Length: 36
Min Address Length: 36
Socket Type: 1
Protocol: 1
Service Flags: 0x20066
Protocol Chain Length: 1
Name Space Provider Entry
------------------------------------------------------
Description: Network Location Awareness Legacy (NLAv1) Namespace
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: E-mail Naming Shim Provider
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: PNRP Cloud Namespace Provider
Provider ID: {03FE89CE-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 39
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: PNRP Name Namespace Provider
Provider ID: {03FE89CD-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 38
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: Network Location Awareness Legacy (NLAv1) Namespace
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: E-mail Naming Shim Provider
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: PNRP Cloud Namespace Provider
Provider ID: {03FE89CE-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 39
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: PNRP Name Namespace Provider
Provider ID: {03FE89CD-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 38
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0
C:\Users\User>
lubos
August 14, 2015, 12:07pm
47
That’s not complete output (beginning is missing), you might need to run
netsh WinSock Show Catalog > output.txt
and then copy & paste the whole output.txt file.
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: AbEngine over [MSAFD Tcpip [TCP/IPv6]]
Provider ID: {F5D1220B-10A1-4C5F-AAC9-058CCB93B08D}
Provider Path: C:\Windows\system32\abengine64.dll
Catalog Entry ID: 1047
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x66
Protocol Chain Length: 2
Protocol Chain: 1046 : 1008
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: AbEngine over [MSAFD Tcpip [UDP/IPv6]]
Provider ID: {D02DBC1A-397B-4791-A6CA-83C57BA10652}
Provider Path: C:\Windows\system32\abengine64.dll
Catalog Entry ID: 1048
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x609
Protocol Chain Length: 2
Protocol Chain: 1046 : 1009
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: AbEngine over [MSAFD Tcpip [TCP/IP]]
Provider ID: {26251CB2-1838-451D-9FD8-DBA72E268C78}
Provider Path: C:\Windows\system32\abengine64.dll
Catalog Entry ID: 1049
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x66
Protocol Chain Length: 2
Protocol Chain: 1046 : 1005
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: AbEngine over [MSAFD Tcpip [UDP/IP]]
Provider ID: {D99412C4-6875-466C-BD2A-3C7456509DBF}
Provider Path: C:\Windows\system32\abengine64.dll
Catalog Entry ID: 1050
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x609
Protocol Chain Length: 2
Protocol Chain: 1046 : 1006
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Service Provider
Description: AbEngine
Provider ID: {623AD0E2-069E-4FFF-B011-535DBCD51236}
Provider Path: C:\Windows\system32\abengine64.dll
Catalog Entry ID: 1046
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 0
Protocol: 0
Service Flags: 0x66
Protocol Chain Length: 0
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [TCP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1005
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [UDP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1006
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [RAW/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1007
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [TCP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1008
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [UDP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1009
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [RAW/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1010
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP TCPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1001
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP TCP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1002
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP UDPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1003
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP UDP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1004
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: Hyper-V RAW
Provider ID: {1234191B-4BF7-4CA7-86E0-DFD7C32B5445}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1011
Version: 2
Address Family: 34
Max Address Length: 36
Min Address Length: 36
Socket Type: 1
Protocol: 1
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1005
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1006
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1007
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1008
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1009
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1010
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP TCPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1001
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP TCP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1002
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP UDPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1003
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP UDP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1004
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: Hyper-V RAW
Provider ID: {1234191B-4BF7-4CA7-86E0-DFD7C32B5445}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1011
Version: 2
Address Family: 34
Max Address Length: 36
Min Address Length: 36
Socket Type: 1
Protocol: 1
Service Flags: 0x20066
Protocol Chain Length: 1
Name Space Provider Entry
------------------------------------------------------
Description: Network Location Awareness Legacy (NLAv1) Namespace
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: E-mail Naming Shim Provider
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: PNRP Cloud Namespace Provider
Provider ID: {03FE89CE-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 39
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: PNRP Name Namespace Provider
Provider ID: {03FE89CD-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 38
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: Network Location Awareness Legacy (NLAv1) Namespace
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: E-mail Naming Shim Provider
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: PNRP Cloud Namespace Provider
Provider ID: {03FE89CE-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 39
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: PNRP Name Namespace Provider
Provider ID: {03FE89CD-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 38
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0
lubos
August 14, 2015, 10:25pm
51
Yes, AbEngine is no longer compatible with Windows. Either get new version of AbEngine which is compatible or uninstall completely.
1 Like
First and foremost, I want to thank the creator of Manager, it is so far the best and most simplified Accounting Software I’ve ever used. It has saved me a lot. Thanks.
I have been using manager from Win 7, upgradded to Win 8, later 8.1 and now Win 10. My manager was working fine but stopped working after sometime for more than 4 months now and I’ve not been able to get it to work. I’ve installed different versions but still getting the same result. However, when I created a new User profile and installed manager, it was working fine but it’s stressful having to switch profile just to use manager. Please help me.
Attached is a screenshot of the error generated.
Thanks in anticipation of a favourable solution
dalacor
February 3, 2016, 9:04pm
53
two ways you can do it. Move all your data from your old login to your new login and delete your old login. That might actually take less time to do than to try and work out why your old profile is not working properly. Thats the approach that I would take.
The second approach would be to backup your business in your old profile - you have done this as you have restored the business in your new profile login. Then go to your old login and go to C:\Users\yourusername\AppData\Local and delete Manager folder. Then open Manager and import your business again.
If that doesn’t work, then use the second login and get rid of the old login as this would be quicker than spending ages trying to find what is corrupt with the old login.
lubos
February 3, 2016, 9:18pm
54
The error message means you are using an older version to try to open data from newer version. Upgrading to the latest version from http://www.manager.io will fix the issue.
dalacor
February 3, 2016, 9:40pm
55
That doesn’t make sense. He is using the same version of Manager whichever login he is using! Unless he is using a different business file in both logins! I assumed that he had exported from old user login and imported to new user login - in which case it would still fail if the problem is version of Manager!
lubos
February 3, 2016, 9:57pm
56
@dalacor , Manager is installed per-login by default. It’s installed per-computer only if you install it as an administrator.
This way Manager can be installed in businesses where users don’t necessarily have an administrator password.
Thanks for all the responses @dalacor and @lubos . The problem started from wen I was using Win8.1 and I’ve always tried to reinstall an updated version but was still getting the same result.
@dalacor , My main profile is working and contains over 300Gb of data, so moving to the new one is serious work but thanks for the suggesstion.
@lubos , Since I’m on a new operating system, I decided to completely uninstall manager and did a clean installation with the latest update, and suprisingly, it just started working again to my greatest surprise.
Thanks guys.
But is there a way to password protect my business or manager app in personal version?
lubos
February 4, 2016, 7:07am
58
No. You normally set the user password in Windows. If you someone can’t log in into your user account, they won’t be able to open Manager.
@lubos , Thanks…that makes more sense
Hi after I make update to new version of win 10 manager is not working. I download the latest version but nothing
lubos
February 4, 2016, 9:19pm
61
You need to read this topic from the beginning. The most likely scenario is that you have installed some program which is no longer compatible with Windows 10 and that creates conflict with Manager.
Try running the following command:
netsh WinSock Show Catalog > output.txt
Then paste the content of output.txt
here. This will provide clue which program you need to uninstall in order to get Manager working.
Hi Lubos the content of output.txt is :
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [TCP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1005
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [UDP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1006
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [RAW/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1007
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [TCP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1008
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [UDP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1009
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [RAW/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1010
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: “§¨©ε §¨¦®γ RSVP TCPv6
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1001
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: “§¨©ε §¨¦®γ RSVP TCP
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1002
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: “§¨©ε §¨¦®γ RSVP UDPv6
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1003
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: “§¨©ε §¨¦®γ RSVP UDP
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1004
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: Hyper-V RAW
Provider ID: {1234191B-4BF7-4CA7-86E0-DFD7C32B5445}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1011
Version: 2
Address Family: 34
Max Address Length: 36
Min Address Length: 36
Socket Type: 1
Protocol: 1
Service Flags: 0x20006
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1005
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1006
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1007
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1008
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1009
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1010
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: “§¨©ε §¨¦®γ RSVP TCPv6
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1001
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: “§¨©ε §¨¦®γ RSVP TCP
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1002
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: “§¨©ε §¨¦®γ RSVP UDPv6
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1003
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: “§¨©ε §¨¦®γ RSVP UDP
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1004
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1
Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: Hyper-V RAW
Provider ID: {1234191B-4BF7-4CA7-86E0-DFD7C32B5445}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1011
Version: 2
Address Family: 34
Max Address Length: 36
Min Address Length: 36
Socket Type: 1
Protocol: 1
Service Flags: 0x20006
Protocol Chain Length: 1
Name Space Provider Entry
------------------------------------------------------
Description: •騦 ¦¤¦£α«ΰ¤ §Ά ¦η Network Location Awareness (NLAv1)
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: “§¨©ε §¨¦®γ ©¬£™«ζ«« ¦¤¦£©ε Ά΅«¨¦¤ ΅¦η «®¬›¨¦£ε¦¬
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: “§¨©ε §¨¦®γ ®ι¨¦¬ ¦¤ζ£«¦ ©η¤¤¦ PNRP
Provider ID: {03FE89CE-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 39
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: “§¨©ε §¨¦®γ ®ι¨¦¬ ¦¤ζ£«¦ 椦£ PNRP
Provider ID: {03FE89CD-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 38
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0
Name Space Provider Entry
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: •騦 ¦¤¦£α«ΰ¤ §Ά ¦η Network Location Awareness (NLAv1)
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: “§¨©ε §¨¦®γ ©¬£™«ζ«« ¦¤¦£©ε Ά΅«¨¦¤ ΅¦η «®¬›¨¦£ε¦¬
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: “§¨©ε §¨¦®γ ®ι¨¦¬ ¦¤ζ£«¦ ©η¤¤¦ PNRP
Provider ID: {03FE89CE-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 39
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: “§¨©ε §¨¦®γ ®ι¨¦¬ ¦¤ζ£«¦ 椦£ PNRP
Provider ID: {03FE89CD-766D-4976-B9C1-BB9BC42C7B4D}
Name Space: 38
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0
Name Space Provider Entry (32)
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0