I am having trouble with the Manager Desktop application freezing. When I click on the View or the Edit button in any of the modules in Manager (including reports & custom reports) the application freezes & stays frozen. I have no recourse but to kill the Manager application.
I started noticing this with Version 18.11.01 (I think it was that version). I am running the Manager Desktop application on my PC with Windows 10 Version 1803 for x64. I have upgraded the Desktop version every couple of days since then up to the current version 18.11.14, hoping the problem would go away, but it hasn’t helped. I can load the application fine & can click on any of the drill-downs fine but the application freezes when I click on the View or the Edit button in any of the modules, including the Summary screen. I loaded the sample Northwind business but I have the same problem with it.
I downloaded the server version & it seemed to work OK. I could click on any of the View or Edit buttons with no problem (however there was virtually no data in the business so I don’t know if it was a good test). However, after I loaded the Server version, logged off & then tried to re-login, I now get the following error message “This site can’t be reached 127.0.0.1 refused to connect.” I am using Google Chrome as the browser for the Manager Server version.
Manager is an excellent program & I’m hoping this issue can be quickly resolved.
maybe related to firewall or something? the last time I remember someone had issue from linux os where lubos changed its port range from previous setting. Now windows?
@dmckain can you try using terminate chrome browser background process? There is another prossibility, disk writing i/o, cpu usage and ram. check with task manager when you run the manager both desktop and server edition. Might cause by other software or service hogging the resources.
I have tried several things to get Desktop Manager to work properly. As before, the application opens OK & I can choose a business & click on the drilldowns in any of the modules OK. I can open any module such as Sales Invoices, click the export button & am able to right-click & copy the screen contents to an Excel file. However, when I click the Edit or View button in any module Manager freezes & I have to kill the program in Task Manager. I can backup, add & remove businesses with no problem.
I checked the Net Framework version in Regedit.exe & it is 4.7.03056 (see screen shot below).
I uninstalled the Acronis True Image 9.0 Home, Macrium & McAfee True Key TSR applications & the Manager Desktop 18.11.20 version from my PC & rebooted the PC. Then I reinstalled Manager Desktop with 18.11.21 version & now Manager Desktop works fine.
Thanks for your help.
