Good day
I tried to set new permissions for a new user, when I impersonated the user it kicked me out and said the permissions is not set, thereafter I tried lgging in with my own cridentials and my entire buisiness is gone…How can this happen as I did not delete anything?
Why do you think your business is gone if you cannot log in?
Because when I log in there is nothing
I Edited and removed some permissions
Even if I change from my user to the administrator, for some reason it says the password is incorrect
I’ve basically tried everything, I have tried resetting the administrators password…according the cloud service it has been updated successfully but again when I log in it says user name or password incorrect. If I log in under my normal credentials, it does not show the business and when I log into the “office Manager” credentials the permission is not set.
Can you please urgently assist
Is there someone else that can assist? Its been more than an hour
I have waisted an hour and a half of working time waiting for a response. Surely the customer service can be better than this…
@Etienne_Benade 's issue has been resolved.
