Issues with Manager for Mac and Gmail Account

[Mifs]

We have been trying for the past month to send emails from Manager installed on a MAC, and it does not work. I have the program on my PC and it works perfectly, but I do not use Gmail and I have also had Manager on my PC for the past 5 years or so, so it may have a legacy which the MAC doesn’t have as it has been recently installed 4 weeks ago. As we were unable to send invoice emails on the MAC we engaged the services of a paid computer service provider and he tried everything, to no avail. The following message is what he has provided…

"Essentially the Manager Application on Mac has a SMTP tab (which allows for configuration of SMTP outbound traffic) although this interface supports the necessary Port and SSL for outbound emails, it does not support logging into the web interface, which is required by Google Mail for 3rd part access. As a consequence you cannot configure this software to email out using this software as it only requests a login and password not a web based authentication process.

From reviewing the issue :

Does Gmail no longer support third-party apps?
To help keep your account secure, from May 30, 2022, Google no longer supports the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password."

I do hope you can assist with a solution.
Kind regards

[eko]

See:

https://www2.manager.io/guides/22820

[eko]

Also see a new way:

Added ability to send emails via HTTP protocol

In the latest version (24.8.11) it’s now possible to send emails using HTTP protocol in addition to SMTP protocol. This allows much easier configuration (unlike SMTP) where you only need to enter two fields: URL of the HTTP server Email address to which replies should be sent to [image] Manager.io runs its own public HTTP server at email.manager.io. When you use email.manager.io, emails will be sent from no-reply@email.manager.io but reply to address will be your specific email address so …

[Manager_User]

Based off of what you are saying:
This not just a Mac issue this would be program wide.

Edit:
You are right @eko this would work.

@Mifs The best way to find out if this works for you is to run some tests.
There is already a lot of information on the forum as to how to set this up.

There is also a topic already on this forum about your problem.

[eko]

@Manager_User

Also this topic should be placed in ideas or bugs,
depending on how you look at it.

See my replies, this is not a bug and works on MacOS, Windows, Linux editions. @Mifs did not indicate which version of Manager was installed but I assume that it would be the latest available to date as per forum rules at: FAQ - Manager Forum

Specifically:

Manager advances very quickly, simplifying and adding features and capabilities. Sometimes, bugs occur with new releases. But these are usually fixed rapidly, often within minutes. So if you encounter a problem with the desktop or server editions, update Manager , even if you recently did. (The cloud edition is always up to date.) You can check the latest version at https://www.manager.io/desktop/download/

[eko]

@Manager_User

But in hindsight you are right, if anything it would be an idea to add support for Gmail.

Please see my first link https://www2.manager.io/guides/22820, it explains in detail how it needs to be setup for Gmail. There is thus no need for it to be put in ideas.

[Mifs]

@Added ability to send emails via HTTP protocol

public HTTP server at email.manager.io.

does the MAC desktopp app have access to the “public HTTP server at email.manager.io” and is it free?
Kind regards Mifs

[eko]

Yes and in future before asking if something will work I would advise you to create a test business and try it. The free desktop editions are almost identical to the paid for Cloud and Server editions, except for multi-user access with privileges as explained on the Manager website.