DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Invoice payments assigned to a bank account show up in Suspense


#1

Sorry in advance for accounting noobiness, but after reading the guide for receiving payments for invoices, and assigning them to a bank account, they still show up in Suspense. I guess I’m misunderstanding the process but I’ve followed it to the letter, so am asking for help.


#2

When you go to Sales Invoices tab, what amount does the invoice show under Amount received column?


#3

Correct amount - full amount of invoice in blue.


#4

Whoa! When I opened Manager to get this reply, it corrected and the amounts showed up correctly. Nothing in Suspense now. Amazing…