Invoice payments assigned to a bank account show up in Suspense

Sorry in advance for accounting noobiness, but after reading the guide for receiving payments for invoices, and assigning them to a bank account, they still show up in Suspense. I guess I’m misunderstanding the process but I’ve followed it to the letter, so am asking for help.

When you go to Sales Invoices tab, what amount does the invoice show under Amount received column?

Correct amount - full amount of invoice in blue.

Whoa! When I opened Manager to get this reply, it corrected and the amounts showed up correctly. Nothing in Suspense now. Amazing…