I’m having an issue where when ever I mark an invoice as paid my “suspense” account will go up by that amount of money.
Example: I charge my customer $40 for a service, and charge it under the “sales” account. When I am paid I then mark the billed as paid. Naturally this credits account receivable by $40, however, instead of $40 appear in a cash account or anywhere else it is put in the “suspense” account.
This is driving me crazy, I do not have to time go back and set up a journal entry that debits “cash” and credits “suspense” every time I make a sale.
I did notice there is a drop down menu titled “Received In”, however, there are no accounts listed there and I can not type any in.
Help is greatly appreciated and I apologize if I am making some stupid mistake…
Also off topic, does anyone know if it is possible to import a customer list with addresses,emails, phone numbers, etc from Excel?