" The problem from the invoice balance due is still on. as you will see the next image the customer already has zero balance in the customer detail and the system deducts some of the previous transactions payments from now invoice so we need to solve this problem"
Welcome to the forum @mcloudaccountinglink,
Can you show the following report output:
Reports > Customer Statements (Unpaid Invoices) > Daniel Tacban → View
I think the issue is with Payment-175. Check that one. Select an invoice to which you want to apply that payment.
That customer has no balance right now but there is similar scenarios, as you will see the customer called Branch 2 when invoiced 16-07-2025 and has previous balance, the system deducts the new invoice from 14-07-2025 receipt and the customer not paid all at that date, the invoice between 14-07-2025 and inv.279 has also the same problem so it is hard to give customer invoice with (Paid in full) or paid with x receipt where the customer still not paid
but when you view the customer balance form Customer tab and the report the balance is correct, only the problem is the view of the invoice and purchase of the supplier
Using “Automatic” allocation will allocate to earliest dated open invoices first.
To allocate to specific invoices allocate manually like this:
Ok, thank you, not it OK
