Wrong status of invoice

[toijaz]

Hi manager colleague
i am using the latest version 17.11.22 and facing invoice closing issue in newer version as system is not closing oldest invoice it is only settling the current invoice and showing overpaid. for example if the customer have remaining payment Rs3000 but he paid 1000 thousands and latest invoice is 500 it will close the latest and show Rs 2500 overpaid below example are uploaded

[toijaz]

Below is the receivable report of the customer which showes balance due is 30865.04

[sharpdrivetek]

you had missed few updates i believe. there was a change regarding credit allocations.
read the topic below

[17.9.28] Improvements to automatic credit allocations

Implementation of automatic credit allocation in Manager was a concept which was always causing issues among users. The latest version is attempting to solve these issues. Eliminating automatic overpayment entries In theory, automatic allocation of overpayments keeps accounts receivable and accounts payable tidy even if bookkeeping errors occur because overpayments on one invoice are automatically re-allocated to different invoice. This means invoices are either paid or unpaid - never overpaid…

[toijaz]

thanks lobs but in cash transaction how can we know which invoice is already paid and which is not paid and also in cash transaction only invoice number apears invoice amount is not visible. considering new change cash transaction TAB than should be blocked and invoice payment should only be received through sales invoice TAB i don’t know amni right or wrong

[sharpdrivetek]

@toijaz

cash transaction TAB than should be blocked and invoice payment should only be received through sales invoice TAB

cash transactions are also used for making direct sales without creating invoices. this depends on the business.

@toijaz

but in cash transaction how can we know which invoice is already paid and which is not paid

if you want to receive payments for a particular invoice better view the invoice and receive payment for it.
if you do not want to allocate payment to any particular invoice then leave the invoice column blank when receiving payment and let Manager allocate the payments automatically.

[Tut]

Invoice status should be monitored in the Sales Invoices tab, not the Cash Transactions tab.

[toijaz]

dears but by changing this old invoices which were already closed now showing overpaid

[toijaz]

by the way this change is very appreciated and solve lots of our issues thanks