Inventory not reduce after receipt issued

1

Hey friends, I have an issue with my inventory…
My stock keeper draw my attention to inventory not reduce after receipt as been issued from cashier. I have check everywhere but i couldn’t find where the receipt was removed from the inventory.

The image of receipt and inventory is below for your kind of preview

HERE IS RECEIPT IMAGE

RECEIPT
RECEIPT1381×795 24.4 KB

HERE IS THE INVENTORY IMAGE

INVENTORY
INVENTORY1450×688 31.8 KB

The history of the receipt was not fund in the inventory that was issue. I have even check other location but still samething, i couldn’t find it in the inventory history.

I also search the product in the receipt in ‘Inventory items’ and click on the product to see the sellout history and i still coudn’t find the receipt number on the receipt above in the sellout history in inventory items as well [IMAGE BELOW]

INVENTORY ITEMS
INVENTORY ITEMS1350×756 46.2 KB

I have restarted the cloud and yet, nothing changed

2

You should show the full screen, not partial screens

3

I got you… But the receipt is today and all the screenshot shared captured today and yesterday

4

In the receipt check Column QTY and enter QTY that you sold. Its not showing on inventory qty on hand/qty owned because you havent entered any qty on receipt.

1 Like
5

There is information missing from your partial screen shots that is important when trying to understand your problem and diagnose the issue correctly

6

I suspect you are looking at the wrong inventory item. Make sure the sold inventory is the exact item you checking