Hi there was hoping someone could help me out, I have just lost 6 months of data from my Manager software, I have uninstalled, reinstalled, repaired and still the icon just keeps turning but nothing happens? Can anyone help me with this, it is kind of urgent! 
Cheers Justine
Can you provide details of your OS, Manager version, describe circumstances and any actions you were taking prior - updating or upgrading of software/computer etc
Without this, no one would know how to advise.
By the way, you probably haven’t lost the data - its just that you can’t access it.
well… try access through manager server application - by browser. if that works at least you’re not stuck for continue recording transactions until your desktop app solve…
login id = administrator
password = (there is non) just login…
backup the company file… continue on other computer.
Hi Brucanna, everything was working just perfectly, luckily I have done a backup and managed to download Manager to our other computer . I wanted the program on my laptop though as it makes it easier to keep up to date with my accounts.
I use Windows 10, prior to it not opening nothing has changed at all. Other than the last time I tried to open it, about 50 pages of Manager opened at once. It is the Desktop Edition.
Cheers Justine
Thanks very much, I managed to download to other computer, then upload backup, but need to have access to Manager on my laptop for the future…
your welcome!