Generating PDF shows errors instead of images

1

Dear developers @lubos @Tut ,

I’m using Manager on may MacOS. I include signature and stamp on receipts, payment, payslips & sales invoices. I added a custom fields for the signature and the stamp into all these financial forms and added these fields in the forms defaults. In these fields I added a link which the image is uploaded to. It worked perfectly fine for more than a year until today, I updated the application to version 19.12.10 and it got what it seems as a bug or something.

The signature & the stamp are showing when I click “View” on the form with in Manager, see below:

Screen Shot 2019-12-26 at 12.02.58 PM
Screen Shot 2019-12-26 at 12.02.58 PM1390×898 209 KB

But when I click on “PDF” to generate a PDF file of the form, the generated PDF file shows errors, see below:

Screen Shot 2019-12-26 at 12.32.35 PM
Screen Shot 2019-12-26 at 12.32.35 PM1183×896 165 KB

Please refer to this issue as soon as possible or in your next release because I can send any of these forms to our stakeholders with errors showing in them.

Best regards,
Ahmed A. Marhoon

2

I would like to add something, it works just fine when I print any form the images show perfectly :ok_hand: the error only occurs when generating PDF!

3

Print, screen, and PDF are all rendered differently. How big are your image files?

4

They aren’t big at all, I’ve been using the same images since March, 2018 and been working just fine until I updated to latest