Emails not working

4

Have you already set a one-app password for Manager?

If you haven’t, then please do the following:

  1. Create a one-app password by following this external guide

    Manage app passwords for two-step verification - Microsoft Support

  2. From Manager, go to Settings > Email Settings > SMTP Server

  3. Set your SMTP Server field to smtp.office365.com

  4. Ensure your Username is spelled correctly

  5. Paste the password you created by following the external guide in Step 1

  6. Click Test Email Settings

  7. If it fails, check the box that says Do not verify TLS certificate and see if it helps

  8. If you get a success message, click Update

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