Email settings - operation time out

If you encounter other problems, post them in a new topic on the Forum. Be as specific as possible, including information on:

  • Manager edition: desktop
  • Software version: 22.9.1.350
  • Operating system: macOS Monterey version 12.5
  • Error message: The operation has timed out.
  • Email Settings:
    smtp.ionos.co.uk
    username (info@yerambellos.com) compliant with ionos instructions
    password tested to be correct
    tried with bot troubleshooting option ticked or unticked


This probably means that your email server isn’t responsive. You should try connecting at another time to rule out this possibility.

The problem persist while I am perfectly able to use the mail server in my mail programme.