I’m having problems sending emails from Manager.
This can be for sending Invoices, or for sending reports. It looks like email in general does not work, and I cant seem to troubleshoot or track the problem.
We run the Server Edition on Amazon Web services, and Gmail business services for email.
I’ve checked :
-> Amazon services are up and running.
-> Password is correct in Gmail, logged out and back in again from web browser.
-> Amazon Security Groups allow ports 25, 465, 587 in both directions.
-> ssh into Amazon server and successfully tested those ports by telnet’ing to Gmail testing each one.
-> the username and password in Gmail are the same as in Manager.IO Settings.
-> have tried using different email accounts in Manager.IO
-> backed up and restored business file
Not sure what else to try?!
Desperately need this fixed as we have not been able to invoice our clients for just under a fortnight.