The main problem is that if you use custom email address to send emails from, they might not be received by recipient.
I give you an example, let’s say you are sending emails from
@yahoo.com email address out of Manager. And sending it to yourself to Yahoo.
What happens is that Yahoo sees email sent to your email address and is thinking “Wait a second, how did user sent an email to themselves if they didn’t use Yahoo - it must be some spam.” and so it’s deleted by Yahoo without even hitting your mailbox.
I suspect the same happens with Hotmail.
The solution is to use
Custom SMTP option under
Email Settings which will allow you to send email through Hotmail servers. This will greatly improve deliverability.
As for email tracking, that feature has been removed from the program altogether. There are some third-party programs which can integrate with Manager and provide email tracking functionality. I will be writing up some guide once I test them to see which ones are the best.