DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Can't open Manager after upgrade


#1

After upgrading, I can’t open Manager with this message.


#2

Is this after upgrading Manager or after upgrading something else (e.g. operating system)? Also, try to restart your computer. Perhaps there is a glitch why Manager doesn’t load up at all.


#3

I cannot run Manager after using for many months. Use Win 8.1, deleted Astrill VPN (somebody suggested) run all of Windows “repair” functions. Uninstalled manager & re installed - still not able to run.

Please help.


#4

Do you have exactly the same issue as above?


#5

I have had some auto down loads of 8.1 updates during the last few months & I think one or two Manager updates.


#6

Program Compatibility Troubleshooter Publisher details

Issues found
Incompatible ProgramIncompatible Program
ManagerDesktop is incompatible. Detected Detected
Fix program ManagerDesktop Completed

Issues found Detection details

5 Incompatible Program Detected Detected

ManagerDesktop is incompatible.
Fix program ManagerDesktop Completed

Provides steps to fix the incompatible program.
InformationalCompatibility Mode
Compatibility modes applied:
Windows 8
User verification: Fix didn’t work

Detection details Expand

Collection information
Computer Name: SURFACEPRO
Windows Version: 6.3
Architecture: x64
Time: 04 July 2015 21:33:20

Publisher details Expand

This is a report from compatibility troubleshooter in 8.1

Program Compatibility Troubleshooter
Find and fix problems with running older programs on this version of Windows.
Package Version: 1.5
Publisher: Microsoft Windows
Program Compatibility Troubleshooter
Find and fix problems with running older programs on this version of Windows.
Package Version: 1.0
Publisher: Microsoft Corporation

Please assist.