Blurry or Fuzzy Logo

My logo appears fuzzy on printed documents. This only occurs when printing from Manager. Printing from the Manager Server ( 127.0.0.1:55667 ) gives a clear logo. All other text on the same printed documents is clear/okay.

What I’m using:
Mac OS 10.15
Manager Version 21.11.88

Your post is not clear. What do you mean to convey as the difference between printing methods? Exactly how are printing in each case?

Further, the version you say you are using does not now and has never existed.

Also, please do not raise more than one issue in a post.

What dimensions (height and width) is the original image being used for the logo?

" What do you mean to convey as the difference between printing methods? Exactly how are printing in each case? "

Method 1:
Open Manager.app > Business > Sales Quote > View > Print > PDF > Save as PDF
Result:
Fuzzy/Blurry Logo.

Method 2:
Open Manager.app > Open Safari.app > Paste “127.0.0.1:55667” into browser URL > Business > Sales Quote > View > Print > PDF > Save as PDF
Result:
Clear Logo.

" Further, the version you say you are using does not now and has never existed. "

I am using version 21.11.88. Will edit the original post to show this.

" Also, please do not raise more than one issue in a post. "

Will create a separate topic for this issue as requested.

Thanks for asking.
Logo image details:

Kind: PNG Image
Size: 213 KB
Dimensions: 1920 × 1080

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this is not an acceptable dimension for a logo on a Manager document. the dimension is infact for a full-size desktop background.
convert it to a smaller dimension externally and then import it to Manager.
read the guide to better understand https://www.manager.io/guides/9834

Tested out the latest version. 21.11.96 produces a clear logo. Working properly now.
Thank you.

1 Like