It seems as though something changed and suddenly my bank rules are not working. It does not show the account and I cannot select the matching transactions for Batch Update. It was working fine till at least the day before yesterday.
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Then obviously something changed
But with the little information you have supplied, it is not possible to say anything more
See attached screenshots showing the rule and where the rule is not being matched in “uncategorized payments”.
No rules are being matched whatsoever and previously it was matching successfully. So I am presuming something must have changed on the deployed version of the application in the cloud, as that is what I am using.
I am also facing similar issue where bank rules are not working
Bank rule
Result (showing in suspense)
These were working fine until last month
@applet, my main suspecion is that there might be another rule at play here.
What happens when you click on Edit Bank Rule button from Uncategorized Receipts screen?
It brings up the bank rule (already setup) which directs this to clearing account but it doesn’t work as it’s directing this to suspense account. See the screenshot below.
I can reproduce this issue. I’m putting this in bugs
I also made sure to unlock the Lock date and this had no effect on behavior
Fixed in the latest version (25.3.3)
Thanks, I am using cloud version 25.3.3.2133
Uncategorised receipts (with a bank rule setup to categorize in Clearing Account) are still showing up in Suspense. Please advise.
@applet this was fixed in version 25.3.3.2135 (I should have been more clear) so just restart your cloud server to force the upgrade.
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This is now working fine, thank you!
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