Hi, I am using the current desktop version of manager (23.7.3.860) and I have just recorded a receipt of cash funds into my cash bank account but it does not show in the summary. Cash only appears when I add a receipt for cash and the account will disappear from the summary as expected when I do my inter account transfer when cash is deposited at the bank. I have attempted a number of dummy receipts for cash and nothing shows in the bank account. When I look in the bank and cash accounts tab I see my receipt.
This is my summary
This is the cash receipt entered (but not showing in the summary)
The account only ever shows in the summary when it has funds in it. When it is $0.00 it would not show. The fact that it did not show is what triggered my suspicion something was wrong. Here is the list of all my accounts:
Receipts come from cash, card and direct deposits. Receipts are issued to the appropriate account. Cash collections start at $0.00 and do not show in the summary. Same as card payments. As receipts are issued to each account, the accounts will show in the summary. When cash is banked, I do an inter account transfer from cash to direct deposits account and the cash and card accounts are now zero and will no longer show in the summary. Sorry for now including the card account but it all works the same. Hope I’ve explained it satisfactorily.
Your cash account named Cash Collections is not set up correctly. Your screen shot from the Bank and Cash Accounts tab shows that the Cash Collections account has a balance of $392.00. So your receipt was recorded. But you have assigned that cash account to the control account Direct Deposits. Therefore, when you post a receipt to Cash Collections, it is added to the balance of Direct Deposits.
Drill down on the balance of Direct Deposits and you will see that the receipt is there.
Remember, cash and bank account balances are not shown individually on the balance sheet, either on the Summary page or on the Balance Sheet report. Only control accounts are shown. So when you execute the inter account transfer you described, you are transferring money from the Direct Deposits control account to the control account of your target bank account.
If you want your cash collections to show on your balance sheet or Summary, you must create a custom control account named Cash Collections and assign the cash account named Cash Collections to it.
If the program previously behaved differently for you, what changed is that you modified the definition of the Cash Collections cash account to fall under the control account Direct Deposits. That did not happen spontaneously.
That @Tut, I don’t usually play around with the chart of accounts. I have 106 pages of history back to mid 2021. I have quickly perused Bank or Cash account create/update/delete, Control accounts for bank accounts create/update/delete and Balance sheet account and come up with a clean slate. Have I checked the correct categories? As I am sole user I have obviously done this.
