Hello everyone,
I’ve just installed version 23.3.10.681 on my server, it’s a trial version now. And I can’t import my business backup file there. It freezes on 100% uploading and then nothing happens.
What I’ve tried:
Considering that the original backup file was from the 22.12.29.575 version, I downloaded the new Manager 23.3.10.681 on my Mac and made a new backup file from there. The server edition freezes with this new file also.
I made some changes in the database using 23.3.10.681 version and made a backup file again. The server edition freezes with this file also.
I made a test business on Server edition, made a backup file, deleted the business, and then imported one from a backup file. Such import was successful, and the business was added.
The activated server license functionality will remain the same after the maintenance contract expires. You only get updates if you have a valid maintenance contract.
If you update the server program without a valid maintenance contract, you are back to an evaluation copy.
Good news is, you can either roll back your installation to the last legally owned version – provided that you have backups compatible with that, or – alternatively – renew your maintenance contract using your existing key and that will be at 50% discount.
I see. Dear @lubos, could you please suggest, if this may be a problem with a trial version? It’s crucial for me to continue using Manager on my server, but I can’t resolve the import issue now
Resolved:
There was a problem with our server. Large files cannot be downloaded because of its settings. After we fixed it, importing worked as expected.