Supposed trial balance is always balance for the double-entry bookkeeping, how come and how do I correct my entries?
Please I need immediate help, is anyone can point the easy way to do it?
Nobody can help with no information. Most likely, you have transactions in the Suspense account. Those are always mistakes. Correct them first.
Easy or hard depends entirely on what mistake(s) you have made.
If trial balance does not balance, it is a bug. There is nothing for you to fix. Can you demonstrate it doesn’t actually balance because I don’t think it would be possible.
Hello sir,
I will send you pdf copy of un balanced Trail Balance and upon exploring the encoding I found out that there are changes of date in report, in Cash balance the date carried is the cleared date of the check instead of the transaction date.
(Attachment Doc1.docx is missing)
Rahan Meristem Phils. Incorporated - Trial Balance - As at 2021-12-31 - Accrual basis.pdf (131 KB)
Could you as @Tut suggested check your suspense account (Summary screen bottom left of Balance Sheet in Equity section).
No transaction in suspense account.
Please show the edit screen of a payment that you think it not included
I am unable to replicate this error - so it is most certainly not a bug
Most of the time suspense transactions are as a result of transactions that are not assigned to any account.
Please review your inputs of payments and purchase Invoices.
Under no circumstances can trial balance “not balance” so I’ve moved this into bugs because @AnaJ has demonstrated their trial balance does not balance.
Yes, as always we go to suspense acct but unlike my case, the trail balance is unbalanced.
By the way I already resolved it, the good thing is I discovered something. There is an entry where the account used is no found in Chart of accounts those resulting to unbalanced TB.
Yes, you can not use an account that is not created first in chart of accts unless it’s built in acct. So obviously such acct was created before the entry was made. And we can not delete acct with existing transaction right?
How it happened? It was when the acct was created in chart of accts we had slow or bad internet connection.
I hope I give valuable idea here.
Thank you everyone, I love working in Manager
Warmest Regards,
Ana
Very interesting, and good detective work. You say you resolved the problem, but did not say how. Was the account visible anywhere? If not, how did you access the transaction? Please explain, because it might be possible to prevent such a thing from happening.
What is the name of that built-in account? Still needs to be fixed.
It’s not a built in acct but a created acct in Chart of account where in was not saved by the system most probably due to slow or bad internet connection. I also encountered before where I made entry during the time I had bad connection. I was able to print it but when I search the entry on the next day entry I can’t find it.
Truly,
Ana
We already corrected it, but as I have said in my reply the added acct in the chart of accts was not saved after making an entry. My conclusion was due to bad internet connection in my area when we made the entries. I encountered the same problem before where I made entry was able to print it but after awhile I can no longer see the entry…
Ana
Nothing in the suspense acct