It looks like you are trying to open a backup file directly rather than launching the application, adding the business, and opening from within the application. Is that true? If so, why? And where is this backup file?
Many thanks, Tut. Yes, I had just downloaded Manager; thought the file I tried to open was the operating account; must be the backup!
Start with this Guide: https://www.manager.io/guides/9265. Then read the other Guides in the First Steps category. My question is, how did ever make a backup if you can’t open the program? A few more details about what you did and what the results were would help.
Thanks. All sorted now.