I’ve just come across (what seems to be) a strange problem.
Generally, everything is going extremely well with Manager but I’ve just come across an issue with funds going to the Suspense Account.
The weird thing is that if I create a Sales Invoice from a quote (using “Copy to / Sales Invoice”), every thing with the invoice looks fine and seems quite OK.
When I receipt a payment however against the invoice, even though the payment matches the invoice amount, a figure shows up as a CR in the suspense account.
As an example, the quote and invoice shows:
Item 1 - $130.00 - 20 Discount = 110 (Including 10% GST)
Item 2 - 20 = 20 (Including 10% GST)
Invoice Total = 130 (Includes GST @ 10% = 11.82)
So far, it all looks good to me
When I receipt the payment of $130 however, the $130 is taken off the account but then, if I check
the suspense account, it shows a figure of $18.18 Cr against the relevant invoice.
If I create an invoice from scratch and receipt the payment normally, everything is fine with the problem shown above only happening if an invoice is created from a Sales Quote.
By what I’ve found, the only way to avoid the problem is to delete the quote, create a new invoice and receipt the payment “normally”