Bookings for purchase invoices with a booking date of December 23, 2024 have been noticed that were not booked by NOMIEV and were therefore marked as strange. If you consult these bookings, it appears that the booking date is not December 23, 2024. The processing date appears to be the date mentioned in the booking description. However, the purchase invoices mentioned in the booking description NO LONGER appear in the database. The amounts mentioned on the overview also appear not to correspond with the underlying purchase invoices. For this purpose, I am enclosing an overview of the bookings on December 23 and a screenshot of 2 of these bookings. Can I delete the bookings of December 23 without affecting the original bookings or do I have to re-book the original bookings after deleting them?
It is not clear because of Dutch screenshot (temporarily enable English (bottom of screen) and create new screenshots) but also because it is not clear what you are drilling down from the Summary screen (Overzicht). It would be helpful to know what we are looking at before we can help.
the problem is that NOMIEV did not make these bookings. If I select a booking from the overview with booking date December 23, 2023, it appears that the invoice amount of the underlying invoice does not correspond to the amount according to the overview. Furthermore, this also appears to be the case with payments. It is annoying because the auditor has noticed this and asked questions about it. As a new user, I can only send 1 overview. I will first send an English version of the screenshot and try to display the first three invoices of December 23, 2024 in subsequent emails. I would like to emphasize that NOMIEV did not make any bookings on December 23, 2024. The bookings were made on the date indicated in the booking description
I refer to the screenshot of the overview page which I sent in my previous email. I am now sending a screenshot of the invoice with the description "AW319-322- 5-5-2023. On the overview the invoice amount is 1,343.37 while the invoice itself has an invoice amount of 12,090.25
I am now sending a second screenshot of the first invoice on the overview page with the description "AW319-291- 3-2-2023. I also point out that the date of 23-12-2024 does not appear (not even on the invoice)
I do not understand the feedback comment “check history”. The bookings were processed in the administration today (December 23, 2024), so they have no history. I emphasize again that NOMIEV did not make any bookings on December 23, 2024. However, there are historical bookings (made by NOMIEV) whose booking date is stated in the invoice description of the bookings of December 23, 2024.
Thanks for explaining the “history” button. This takes me back to the original booking. What I would like to know is what caused the bookings made today (December 23, 2024) because NOMIEV administration did not make any bookings on December 23. Did NOMIEV mistakenly check a button that created the bookings?
I send a screenshot after pressing the history button. This concerns the second item on the overview screen, booked on December 23, 2024 and printed with a booking amount of 1,343.47 while the view screen leads you to the invoice with booking date May 5, 2023 and a booking amount of 10,881.47. The history button shows when the invoice with booking date May 5, 2023 but not when the booking of December 23, 2024 (today) was made and by whom
I would investigate the following possible scenarios:
Is the administrator account shared?
Was there any batch operation performed which resulted in mass duplication due to user error? Possibly a Batch create action was mistakenly performed in place of Batch update
To follow the lead on scenario (2), you can click View for the Create action and see if there are other documents appear in the view screen
The problem is that there is no historical data on who made the bookings of today (December 23, 2024). It is strange that these bookings are shown on the overview screen and have an effect on the balance but cannot be consulted anywhere
Your comment is incorrect. Bookings have been made on December 23, 2024 but not by NOMIEV. I am again enclosing a screenshot of the overview screen with this message and refer to message no. 3 to 5 of this conversation. It is noticeable that on the overview screen for the bookings of December 23, 2024 the date mentioned in the “date” column does not correspond to the date mentioned in the “transaction” column. This only applies to the bookings of December 23, 2024, for the other bookings the date mentioned in the “date” column and the “transaction” column are identical.
There is a possibility that the booking was made in September with a transaction date of December 23. Alternatively, the system date might have been incorrect when the transaction was created. You can check the Update History and click ‘View’ to confirm.
I refer to my messages also in previous ones, in which I added a screenshot of the summary screen. The summary screen clearly indicates that sales invoices have been booked on December 23, 2024. I repeat for the umpteenth time that these bookings are not accessible, have not been created by NOMIEV but do have an influence on the balance. Furthermore, according to the history data, NO sales invoices have been created on December 23. See screenshot. My question therefore remains: How did these bookings end up in NOMIEV’s administration?