Is anyone else having difficulty lodging there STP report on SingleTouch.com.au?
I have updated to the latest software 19.12.10 and have updated the singletough localization as of today (24 December 2019).
I generate the file and go to lodge a CSV and get the following error.
Field with names [‘Branch ID’] at index ‘0’ does not exist. You can ignore missing fields by setting MissingFieldFound to null.
I can get around that by Inserting a field in the file then I get
Field with names [‘BMS ID’] at index ‘0’ does not exist. You can ignore missing fields by setting MissingFieldFound to null.
Equally I can get around this error by inserting a BMS ID field but then I end up with
“There is no Product ID supplied in the uploaded file. Please make sure
you have supplied a Product ID in the upload file. Contact your software provider.”
Now I am lost and have no idea what is going on - the upload has worked well for the last couple of months so I am not sure what is going on now,
Any help would be appreciated.