Statement balance

I tried to find out statement balance for customers & suppliers, but could not ?
When I receive cash from customer I debit cash receive in cash box & to credit customer.
The customer list does not appear in account box to allocate invoiced paid.
This apply on payments to suppliers too.

Both are under Reports tab. You have a choice of unpaid invoices or all transactions.

You are not being clear. How did you “debit cash?” You should use the Receive Money function to receive cash. If the receipt is in payment of a sales invoice, you must allocate the transaction to either Accounts receivable and the appropriate invoice or Customer credits and the customer involved.

Use Spend Money and allocate to Accounts payable or Supplier credits.

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Thanks for your help, I appreciate your support to help Manager users