I’ve started “Manager” on 19th July (I can’t remember the version) last week I’ve upgraded to latest version (and keep updating till today) (now I’m using 16.8.54) when I do that I faced the following issues:
1- Some time I’ve received an advance payment from my client so I go to Receive Money → Cash/Bank and using the account “Client Credits” now I couldn’t find this account on the list.
2- Same issue for “Supplier Credits”
3- When I make a payment on Purchase: Account: Account Payable then I have to choose the supplier name “some of them are not appears on the list” & I do not test if the same problem is appearing on client payments.
yes, all appear with their balances and I can make a new supplier invoice with all of them, my issue only once I’ve made payment for multi invoices; when I add line to add another invoice for the same supplier also if I go to spend money to add a payment this supplier not appears on the list.
Could you show some screenshots to demonstrate the point 3? You can rename that supplier… I just want to see what you are doing that you don’t see that supplier in payment context.
Does this happen if you begin a completely new transaction on the first line of the new transaction? Or does it only happen on second, third, etc. lines of a transaction where you used that supplier already?
yes, when i do that from spend money the supplier doesn’t appear completely.
when i do it from the supplier invoice (pay invoice) it only appears on the first line
@Oula_Al, ok - this was a bug. Basically what happened is that previously you had a custom control account and this supplier was set to belong to that account. The account was eventually deleted and Manager didn’t gracefully put this supplier back under in-built Accounts payable account.