I have updated to the latest Linux version of Manager. 24.6.25.1682
I am trying to email a sales invoice. I now get the following error message.
“Unexpected null character in stream.Invalid element ‘mj-’.”
I have tried to enabling the internal pdf generator as well in obsolete features and Manager just exits without error messages and without sending the email.
Currently I am unable to email any sales invoices. Please advise what I can do to fix this. Thanks
@Joe91
I have done some further testing and it appears that it only happens in my existing company files. If I create a new company file and send emails using exactly the same email settings etc then it successfully sends. Any suggestions on how to fix this? I really don’t want to start from scratch with all of my existing company files. That is a mammoth job. If all else fails I will have to stick with my outdated earlier version without the new features. Thanks
Unfortunately this doesn’t fix the issue. I reset SMTP settings and re-entered them. Test message sends successfully. I have tried it also with the latest version 24.6.28.1694. The problem still exists. When I select send, Manager just shuts down and no email gets sent. Same error message displays if I disable the internal pdf generator.
The emails work with the same settings in a completely new business. Just not my existing ones. I’m assuming it has something to do with the pdf generator despite disabling this function. If I try to pdf an invoice, Manager also closes. I really don’t want to print invoices to file and then email. This is how mistakes happen and invoices are sent to the wrong customer etc.
@Smileykylie thanks for posting. I’m experiencing the same issue with a custom theme for invoices. Though I need the custom theme because it adds some features I require, especially subtotals.
I tinkered a bit and discovered that if I enable the obsolete internal PDF generator, it works.
@lubos I was a bit uncomfortable using 1 obsolete feature, and now I’m using 2. Is there any hope of a fix? My specific error running 24.8.11.1812 is:
Unexpected null character in stream.Invalid element ‘mj-’.Invalid element ‘table’.
Or perhaps is there another way to customize invoices to get subtotals?
I am doing some testing to see what I can do.
But I think I can program footers to do some of the same things.
Not sure if I could program subtotals.
If I get it to work, then I will post it in a new topic.