Send copy of email

1

I am using privateemail.com for my business mail but cannot receive any copy of mail sent to customers.

here are the details I have put in smtp server

host: mail.privateemail.com

port 25

no SSL use

username: admin@elshafashion,com
password: ***********

Could you please help to figure out the issue?

2

In Settings, Email Settings, tick the box marked “send a copy of every email to this address” and you will receive a copy of anything Manager sends out to the specified address

1 Like
3

email copy is not received So how i can confirm that email is send or not ??

4

if an email is sent, it will be visible in the Emails tab.

also, in the Email settings have you enabled the option to receive a copy of email to your email address?
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5

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please check i will do this still not receiving copy on email .