DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Sales invoice totals by custom field is not showing accurate data


#1

@lubos when i create report by custom field HSN

  1. HSN is custom field in inventory item .
  2. HSN is custom field in sales invoice line item too. ( which is checked for showing on printed documents .)

data doesn’t show any inventory item which is sold .

also , when i entered data in HSN sales invoice line item manually while creating a sales invoice , despite of it’s saved in inventory item , reports ! shows correct data .

please fix this .


#2

What data? Where? Were items sold via sales invoice during the period defined?

Can you please illustrate this with a screen shot?


#3

this is a bug and has to be fixed if it does not work. it works fine on version 18.3.45 for me.

@NewKrishna_Enterpris what version are you on?


#4

you do not have to create the same custom field for sales invoices tab.
the custom field created for inventory items will automatically appear as a column on sales invoices when the particular inventory item is selected.

your issue might be because you now have two custom fields of similar heading which confuses Manager.
i would suggest you to delete all manually entered data in sales invoice and delete the custom field created for sales invoice. then check the reports again.


#5

@sharpdrivetek, thanks for correcting my erroneous statements. I have a test company set up as an Indian company, specifically for testing issues related to HSN. I thought I was using it, but was not.

I deleted all my incorrect statements to avoid confusing @NewKrishna_Enterpris. I then edited your responses to my incorrect statements, since they would not make sense anymore.

Let’s see what @NewKrishna_Enterpris says after updating software.