DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Reconciliation balance amount is not accepted


#1

I type in the reconciliation end date balance but it just reverts back the question. I change the reconciliation date or enter an incorrect amount but it will still not respond. It just keeps asking for an amount and will not accept anything.


#2

What version are you using? Try to upgrade to the latest version from http://www.manager.io and see if you get the same issue. I remember this being an issue some time ago for some users but it has been fixed since then.


#3

I gave up, wipe everything and started again and now it is working OK.
A lot of work however.


#4

One thing to be aware of is that you cannot reconcile as of the same date the latest transaction was entered. In other words, if a deposit cleared on January 30, you cannot reconcile on January 30, but must reconcile on January 31.