Receipts stop updating inventory

#1

I just found inventory is not updating if receipts is used to record cash sale.
It looks like that updates stopped in mid November 2021.

#2

See This.
It may help you on your problem.

#3

Thank you.
But I don’t think they are the same issue.

#4

then please explain your issue better. no one else can see what your issue are unless you post details and screenshots for the same.

#5

Also be sure your software is up to date. A recently fixed bug may be responsible.

#6

I have installed the version 21.11.98, which is the latest version so far.

#7

Has anyone else experienced the same issue? After using receipts to record sale, the quantity of the relevant inventory item is unchanged, It should be reduced automatically.

#8

Could you illustrate by sharing at least these:

  • The edit screen of the receipt in question
  • The screen where you check for inventory movement after creating the receipt.
#9

Thank you Ealfardan. When I trying to do the screen shots, I found what caused the issue. I did not tick the “Colum - Qty”, so Manager did not update the quantity of the inventory item.
Now problem solved. Thank you guys.

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