Problem sales invoice "paid in full "

i have add customer opening balance via jounal enteries on 1st april

then i payment recevied and create paymet on 02- april

thne i create sales invoice for new order on 5 april

here is total payment history against customer

its look fine now problem is when i create sales invoice then print show paid in full …why ?

its opening balance and payment receivable was totaly not clear but
new invoice show paid in full this is error or where i can mistake ?
3 paymnet against receipt 4 how its is possible ?

You do not enter opening balances for customers using a journal entry

You have to set a Start Date and enter all outstanding invoices as invoices with a date prior to the start
date

See here Enter starting balances | Manager

Please do not send general questions as private messages. I have moved this topic to the public forum.

To answer your questions:

First, it is not clear exactly what you mean by “opening balance.” If you are migrating to Manager from a previous accounting system and this customer has unpaid sales invoices, these make up part of the customer’s starting balance. You must first set a start date as described in this Guide: Set start date | Manager.

Second, you must enter the unpaid sales invoices as described in this Guide: Set starting balances for customers | Manager. A journal entry is not used for this purpose in Manager.

Third, all the cheques involved in the receipt are dated after the transaction date and are being deposited into a cash account. You may intend to cash them rather than deposit them into a bank. But they cannot be cashed yet, so they cannot be treated as cash. Based on your receipt entry, Manager believes you have this money available. All cash account transactions are presumed to clear immediately.

Fourth, you credited all lines on the receipt to Accounts receivable for this customer without designating a sales invoice. Therefore, the money is available and applied to the next sales invoice you create (on 5 April). As long as the customer’s account has enough money, that sales invoice will automatically be paid in full. If you fully pay off the sales invoice before you run out of money in the customer’s account, it will carry forward until the next sales invoice for that customer.

Fifth, you have multiple receipts recorded on the sales invoice because you divided the original receipt transaction into multiple lines. So the first Rx 100,000.00 was taken from the first line, the next Rx 122,400.00 from the second line, and the remaining Rs 62,720 necessary to fully pay the invoice from the third line.

Looks similar to what happened to me…maybe, still can’t explain it…

I don’t think so. Your situation involved cloned invoices and resulting reallocation of undesignated receipts. This situation involved incorrect entry of starting balances via journal entry and otherwise straightforward automatic allocation of available funds from multiple line items.

but this “MIGHT” be similar because it appears @hussainiii may have allocated one payment to five invoices which the program has not automatically allocated to the previous individual invoice numbers automatically…
Why don’t we wait and see what the OP has to say before we jump in and make suppositions about another person posting who is only trying to help out!

I did not intend to get into a discussion about what happened in your situation, as discussed in the other thread. I only meant that I don’t think this is the same problem. The thread you linked to included discussion of cloned invoices and (from @lubos), automatic reallocation. So I described it that way.

This topic included discussion of journal entries and original allocation (not reallocation) of funds when invoices are not specified. However you interpret it, the two situations are different. All I am saying is that, based on information available, what @hussainiii was asking about can be seen to have resulted from different circumstances than what you experienced earlier.

Yes thank you issue solved
create sales invoice before start date and create receipt payment against sales

what about supplier ? its same criteria?

If you had read the guide I linked to in my reply, you would know that the answer is yes.