Payment received still shows outstanding in monthly statement
Please none of us has a crystal ball. It really will help for anyone to help you if you would be far more explicit in what it is you experience and would like to have advice on.
What is a “monthly statement” ?
If you mean a Customer Statement, have you set the dates correctly?
If you mean a Bank Reconciliation, have you set the payment as Cleared?
Sorry, I will try to explain my problem. When I receive a payment I record it on “Receipts and Payments”. But on my monthly statement for that client it still shows as outstanding. How can I solve this problem? Adriaan.
Make a recurring invoice which creates an invoice for each month that way each monthly invoice will be marked paid each month.
Rather than creating one invoice for the year which would remain unpaid till the end of the year.
What still shows as outstanding? As @eko wrote, you need to describe the entire situation. Did you first create a sales invoice? Did you post the receipt against that sales invoice? Which customer statement are you looking at? Post a screen shot of the Edit screen of the receipt.
[Thank you for your help Patch. I followed you instructions and the problem is solved