Payment Issue

[Brucanna]

You aren’t doing anything wrong but the process has been changed.

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[17.9.28] Improvements to automatic credit allocations

Implementation of automatic credit allocation in Manager was a concept which was always causing issues among users. The latest version is attempting to solve these issues. Eliminating automatic overpayment entries In theory, automatic allocation of overpayments keeps accounts receivable and accounts payable tidy even if bookkeeping errors occur because overpayments on one invoice are automatically re-allocated to different invoice. This means invoices are either paid or unpaid - never overpaid…

You may need to go to the old invoice payment (receive money) and either de-select the invoice field or split the payment into two lines, the first line being for the invoice and the second line for 10.00 being unallocated to any invoice.