Customer have and old invoice with overpaid 10$, today i create new invoice for the same customer for 60$ total balance now 50$. Go to cash transaction – receive money select account receivable and customer name and 50$. Now in customer tab show account zero balance, in the Invoice tab the old invoice keep showing -10$ in balance due and the new new invoice 10$. Any hint what am doing wrong?
You aren’t doing anything wrong but the process has been changed.
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You may need to go to the old invoice payment (receive money) and either de-select the invoice field or split the payment into two lines, the first line being for the invoice and the second line for 10.00 being unallocated to any invoice.