Customer have and old invoice with overpaid 10$, today i create new invoice for the same customer for 60$ total balance now 50$. Go to cash transaction – receive money select account receivable and customer name and 50$. Now in customer tab show account zero balance, in the Invoice tab the old invoice keep showing -10$ in balance due and the new new invoice 10$. Any hint what am doing wrong?
You aren’t doing anything wrong but the process has been changed.
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You may need to go to the old invoice payment (receive money) and either de-select the invoice field or split the payment into two lines, the first line being for the invoice and the second line for 10.00 being unallocated to any invoice.
Thank you.