I installed the new update, but now my Manager does not work correctly i.e. I can not open a new Invoice or Quote etc. My computer keeps asking for me to install webview runtime2 but it keeps rejecting the install. I am using the Desktop Manager

Try installing it offline. As per [image] Facing problem in 21.3.94 version You can download the “Evergreen Standalone Installer” for webview2 from WebView2 - Microsoft Edge Developer then install it off line if that works better for you

I have tried downloading it, but it still does not work. I even tried to download the new Edge Chromium - nothing. I have updated my Java, uninstalled Manager, downloaded again but still no success. Manager opens and everything but I can not enter any transactions or make invoices etc.

[image] Spesbona1: I have tried downloading it Are you running the 32 or 64 bit Windows? Initially for Webview2 Uninstall Webview2 Download the appropriate 64 bit (x64) or 32 bit (x86) versions of webview2 as per Facing problem in 21.3.94 version - #4 by Patch install this webiew2 software …

It just hangs there Nothing happens when I click Create. The same with Quotes, receipts and payments. [gookhicnecddheam.png] [gmgnigjppgmkjnnp.jpg] [hkmedkolieibfknl.png]

Can you check what version of Microsoft Webview2 Runtime you have installed? You will find it in Settings/Apps and click on the Weview2 to see the version number [image]

Some background information first please [image] Patch: Are you running the 32 or 64 bit Windows? This is important because if you try to install the incorrect software it will fail. [image] Spesbona1: It just hangs there Thanks for the screen shot. It confirms you have not been able…

Thanks for you help. My sister downloaded the file for me and sent the link with dropbox. I downloaded the runtime2 file and Manager is working fantastic. I love Manager because it is so easy to work and the help is wonderful. Have a very lovely Father’s Day. Adine

New Update

Patch June 16, 2021, 9:49am 2

Try installing it offline. As per

Topic		Replies	Views
Facing problem in 21.3.94 version	5	613	January 18, 2023
Manager will not launch after installing v21.2.30	43	1858	May 5, 2023
Cannot update from v20.8.27 to v21.1.55	10	1320	February 5, 2021
Desktop Edition Crashes on Launch	57	2845	March 23, 2023
Software not working	6	287	April 21, 2021

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