New to manager and battling

Morning all. I need some help. I am not an accountant. I have captured Customers, Suppliers and bank statements. The bank statements all reconcile but receipts and payments are not pulling thru to the relevant accounts. What have I done wrong

Read the guide about Custom Control Accounts
https://www.manager.io/guides/9256

Thank you

Not sure what Custom Control accounts have to do with the question asked by andykiloh

What do you mean by “not pulling through to the relevant accounts”?

Read the guides - Guides | Manager

Hiya, Payments are not pulling through to supplier accts and receipts not pulling through to Customers accts

This is most likely due to an error in recording the payments

Please state what edition (Desktop, Cloud, Server) and version number of Manager you are using and what operating system you are using

Please post the edit screen of one of the receipt and payment transactions

As a new member you need to read the Forum’s FAQ/Rules first. Pay special attention to the following:

@Joe91 already gave you the link to the Guides section.

BTW, you could also create a test business and play around.

Thanks everyone, as expected it is and OPERATOR error. Never done this before… but what a way to learn…